Team Administrator, Management
The Role
Our Management Department team is currently based at our head office in Leytonstone, E11. However, we are moving to our new Head Office on the 4th August 2025 which is based near Old Street, London EC2.
One of our key teams is looking for someone who is proactive and hands-on to take on an array of tasks, providing first-class administrative support. As this role involves multiple software packages, the ideal candidate should have excellent knowledge of Microsoft packages and a good working knowledge of CRM systems.
Key Responsibilities
- To undertake general administrative work to the team
- Dealing with contractors and arranging access for jobs
- Obtaining quotes for works and notices
- Handling/escalating tenant queries and issues
- Managing Health and Safety systems and pushing actions forward for Property managers
- Requesting and managing tenant health and safety documents
- Keeping track of EPCs and RCAs (reinstatement cost assessment)
- Assisting with arrears chasing
- Inspections (attending, formatting reports and following up with tenants on actions)
- Raising fees and chasing payment
- Opening files for lease renewals and rent reviews
- Coordinating current action meetings and carrying out actions
- Dealing with close and change of tenancies with utility suppliers
- Reviewing and submitting invoices
What we are looking for our new team member to bring
- Good IT knowledge and proficiency in Word, Excel and Powerpoint
- The ability to type at least 65 words per minute
- Excellent organisational skills
- The ability to prioritise tasks
- Good communication and team working skills
- Ability to work under pressure
- Enthusiastic and confident nature
- Ability to work on own initiative
- Team player approach to work, able to build good working relationships with colleagues
- Ability to solve problems quickly and effectively
- Proactive and keen to help out where needed
This is a full-time position – Monday-Friday, 9-5:30.
About Strettons
Strettons is a leading, independent firm of property advisors with expertise across a wide range of commercial and residential property, giving advice to buyers, owners, occupiers, investors, developers and more. Our core teams cover agency, property auctions, property & asset management and valuation & advisory services. We operate throughout London and the Home Counties with more than 120 staff, while our auction department and property management business cover the whole of the UK. Learn more about us here.